- SHIPPING FAQ
- RETURN & REFUND
Intricately handwoven by skilled crafts people who carry on a tradition of beautiful and very useful rope baskets that has graced countless cultures for thousands of years. This our NAVIY basket adds style and individuality to your indoor plant or tree. The handles of this collapsible basket are specially designed with lucky knots for durability and easily moved around the house
- Made of high quality natural jute rope.
- Baskets are stackable.
- The materials allow the basket to be machine washed or hand washed for your convenience.
- Diameter: 7.9" / 20cm
- Height: 7.9" / 20cm
- Diameter: 11.8" / 30cm
- Height: 11.8" / 30cm
We offer FREE trackable international shipping
Standard Shipping Times:
US and Canada: 5 - 21 days*
Australia and New Zealand: 7 - 19 days*
Europe**: 9 - 17 days*
Latin America: 10 - 25 days*
Africa**: 10 - 25 days*
Other countries: 14 - 30 days
Busy Season: 20-40 Days
The order processing time might take up to 1- 4 business days*. Processing includes checking, packing, and sending your orders to the post-office. After all these procedures, the tracking number will be provided to you via email.
● If you place your order after 11:45 am Central Standard Time on Friday, or over the weekend (Saturday or Sunday), your order will be shipped the following week. Read more
Our return policy is effective for 7 days since receiving your product. To be eligible for a return, your item must be unused, in the same condition that you received it, and it must also be in the original packaging. For refunds (if applicable), please send an email to email@example.com with your full name, order number, item description with clear photos and the reason for your return.
Return requests for orders received and delivered after 7 days will be politely declined. We hope you understand. If 7 days have gone by since your order has been delivered, unfortunately we can’t offer you an exchange or a refund.
Please make sure to read our item descriptions carefully. Please bear in mind that photo may slightly different from actual item in terms of color due to the lighting during photo shooting or the monitor's display.
Every once in a while an issue may occur with an order. We are all only human! If this is the case, we are happy to assist you in any way we can. If the problem occurred as a result of an error on our part, we are more than happy to replace or refund the item.
- Faulty Product: If the product has a manufacturing defect.
- Wrong Item Sent: If we send you the wrong product, color or size.
Oops! Somewhere along the way you might have made a mistake such as don't read the dimensions. If any of these are the case, it’s up to you to sort things out and unfortunately we cannot refund your item. Read more